🚀 Private Beta Now Open

Customer Support. On Autopilot.

NovaStack helps African businesses resolve tickets and respond to customers instantly — using AI that works across WhatsApp, chat, and email.

Built for African businesses. Launching soon.

NovaStack Dashboard

NovaStack AI

Active now

Hi! I've processed your order #NS-2024. Your delivery is scheduled for tomorrow between 2-4 PM. Need any changes?
Perfect, thanks! 👍

Ticket Auto-Resolved

Customer satisfied

How NovaStack Works

Three simple steps to transform your customer support

1

Customer Sends Message

Your customers reach out via WhatsApp, website chat, or email with their questions and support needs.

  • WhatsApp Business
  • Website Chat Widget
  • Email Support
2

AI Replies, Triages & Routes

NovaStack AI instantly analyzes the message and either responds directly or routes to the right team member.

  • Instant smart responses
  • Intelligent routing
  • African language support
3

Track or Step In When Needed

Monitor all interactions through your dashboard and step in only when human intervention is required.

  • Real-time monitoring
  • Smart escalation alerts
  • Complete conversation history

Why African Businesses Choose NovaStack

Built specifically for the unique needs of African markets and businesses

Save Time, Reduce Load

Automate up to 80% of repetitive support queries, freeing your team to focus on complex issues and business growth.

WhatsApp, Web & Email

One platform to manage all customer communications across WhatsApp Business, website chat, and email support.

Smart Routing & Escalation

Intelligent ticket routing to the right team members with seamless human escalation when AI can't handle the query.

African Languages

Native support for major African languages including Swahili, Yoruba, Amharic, and more, making it truly local.

Join the Private Beta

We're in private beta and onboarding a few select businesses. Get early access to NovaStack and help shape the future of African customer support.

🚀 Full launch coming soon. Priority access for beta users.